Wading River, N.Y.



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TECH-NET Professional Auto Service is a Network of America's Most Skilled Automotive Technicians Working Through One Central Computer System for Fast and Accurate Automotive Diagnostics.

TECH-NET Professional Auto Service is designed to create a North America association of repair facilities with common goals and objectives. This comprehensive business-marketing plan has been developed to enable independent auto service centers to provide superior service combining high quality CARQUEST replacement parts with highly trained automotive technicians.

Why Take Your Car to a TECH-NET Location?
TECH-NET is what you've always wished auto repair service would be. There are many reason to have your vehicle serviced by a TECH-NET member.
bullet Reasons to Use TECH-NET
bullet Frequently asked questions
Do You Know When To Have Your Vehicle Serviced?
Service Interval Schedule
Know Your Rights
When It Comes To Your Vehicle Repair And Maintenance

You don't have to return to the New Car Dealer for scheduled service or checkups to ensure your manufacture's warranty remains in force. We bring you this information because you have the right to have your vehicle serviced wherever you choose. Ask us how we can help you protect your vehicle's warranty.
ASE Certified Technicians
TECH-NET locations are ASE-certified. ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians credentials in the customer waiting area.
CARQUEST TechLink is focused on three major initiatives in the automotive aftermarket parts industry: business-to-business ("B2B") from the professional service dealer to local auto parts stores and warehouses; business-to-consumer ("B2C") from the "do-it-yourselfer" to local auto parts stores and other suppliers; B2C from the "do-it-for-me" consumer to service dealers.
National Automotive Service Task Force (NASTF) OE Service Information Matrix
With the assistance of the International Automotive Technicians Network, the NASTF established the OE Service Information Matrix which provides OE company contacts for obtaining service information, training materials, and tools.
"Be Car Care Aware"
"Be Car Care Aware" is a consumer education campaign about the benefits of regular vehicle care, maintenance and repair. Built around three key message areas of safety, dependability and pride of ownership, the campaign is spearheaded by the Automotive Aftermarket Industry Association (AAIA), with the Car Care Council serving as the brand and messaging source.

Believe it or not, this is a service bay.  In addition to all the normal tools & equipment we use, each technician has his or her own computer.  This enables the technician to quickly look up the service history on any vehicle.  If this car has been in before under a different owner the technician can ascertain who that owner was and what work was done by the car's Vin number.  The technician can also look up technical service bulletins, repair data and specifications from the Tech Net database without leaving the service bay!

We employ technicians certified by the National Institute for Automotive Service Excellence.  Our newest technician has registered for the next tests.  He is just now eligible having worked in this industry the required years.  The rest of the technicians are not only ASE Master Technicians, but also hold the L1 Advanced engine performance certification.




My new car dealer says I have to return to their facility for all of my car's maintenance to keep from voiding the warranty. Is this true?
Absolutely Not. You can have routine service done by any competent independent service station, shop or garage and still maintain your warranty.
Do I have to use the manufacturer's original equipment parts to keep my warranty valid?
No! Legally, automakers cannot specify the use of their or anyone else's parts for your vehicle's maintenance. You may use any brand-name quality parts such as CARQUEST to replace fan belts, hoses, brakes, exhausts, chassis parts, oil and more.

What do I have to do to keep my car or truck's warranty in effect?
Make sure your vehicle is serviced at the intervals specified in your Owner's Manual or Warranty Booklet and keep very clear records of your vehicles maintenance. Be sure to have the date, parts installed, vehicle identification number, and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your Owner's Manual or Warranty Booklet, use it.

My car is a leased vehicle. Am I responsible for maintenance?
Yes! Even if you lease a vehicle you are responsible for all maintenance and repairs and to keep the vehicle in good working order and condition as outlined in the Owner's Manual.

What parts should be replaced and at what intervals should these services be performed?
Check your owner's manual. It will give you all of the information you need regarding what parts to replace and when to do it. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow, the requirements.

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?
The choice of where to have your car serviced and repaired is yours. AS far as repairs covered by the warranty, you will probably have to take the car back to the dealer. Thoroughly check your warranty to be certain that the repairs are covered.

How does the quality of aftermarket parts compare with original equipment parts?
Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers specifications.

If I do have a warranty-related problem with a dealership, what rights do I have?
If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction, and may be able to help.

Know Your Right!
When It Comes to Vehicle Repair and Maintenance
From Accrues to Volvos, Buicks to Saturns, we can help you protect your new car or truck warranty. By using our quality service and parts, our technicians can perform all of your new foreign or domestic vehicle's maintenance and repairs while keeping your warranty in effect.
You don't have to return to the New Car Dealer for scheduled service or checkups to ensure your manufacturer's warranty remains in force. We bring you this information because you have the right to have your vehicle serviced wherever you choose. Ask us how we can help you protect your vehicle's warranty.
Rapid accurate diagnosis & repair. We do it faster and better. Our national computer base of more than 600,000 repair records is backed up by a staff specially trained technicians.

Affordable alternate transportation. If you need a car while yours is in our shop, we can arrange an Enterprise rental at our low rate.

You do not have to interrupt your schedule. No need to wait around while we work on your car. You're free to do whatever you wish. We call you when the car is ready.

Nationwide CARQUEST parts guarantee. If a CARQUEST part should fail during the manufacturer's warranty period more than 50 miles from a TECH-NET facility, the nearest CARQUEST Auto Parts Store or TECH-NET Service Center will replace it.




Whether your car repair is simple or complex, we can fix it correctly!!


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